RE: Tab key & Shift key stop working

We also had the same problems in vesrion 6.04.
Since we use version 6.1, the problems seems to have disappears.

Roel Bakker

>-----Original Message-----
>From:  Robert C. Noey [SMTP:rnoey@primesourcetech.com]
>Sent:  Thursday, August 26, 1999 2:23 AM
>To:    BPCS-L@midrange.com
>Subject:       RE: Tab key & Shift key stop working
>
>What version and PTF level of CA400?  I can't recall this problem occurring
>after I applied SF51967 to my client.
>
>Regards.
>
>> -----Original Message-----
>> From: uucp@Uucp1.mcs.net [mailto:uucp@Uucp1.mcs.net]On Behalf Of Dennis
>> Munro
>> Sent: Wednesday, August 25, 1999 2:56 PM
>> To: 'BPCS Users'
>> Subject: Tab key & Shift key stop working
>>
>>
>>
>> Some time ago I posed this question and received some
>> suggestions.  Since we
>> have users coming & going from this list, I decided to pose the question
>> again because the problem is still with us.
>>
>> We are 6.0.02 plf, full C/S, Mar'98 cum tape.  Clients are Win '95 running
>> on mostly 200 mhz machines with 32 or 64 meg of memory.  AS/400 is running
>> V4R2M0 and fairly current on ptf's.
>>
>> What is happening on the client side is the Tab key will stop working and
>> generally the F13 function does not work (shift key) within a short time
>> span.  The only way out of this is to reboot the machine.  What
>> we have not
>> tried is to see if the shift & tab keys still work in some other
>> application.  One of the people that this happens to has a 333mhz machine
>> with 64 meg of memory and he has from 10-15 applications opened
>> in his task
>> bar.  This person also has been given a "brand new" machine (hard drive
>> formatted, Win '95, MS Office '97, CA/400, & BPCS loaded with the
>> necessary
>> client side BMR's) and it still happens.  He also has a UPS and I think we
>> only have one user who has this problem that does not have a UPS.
>>  Keyboards
>> have also been exchanged and that does not help.
>>
>> The "Alt-Tab, Alt-Tab" key sequence was a suggestion from a list
>> member that
>> will work maybe 50% of the time.
>>
>> Talking with another user who turns off Outlook (our e-mail program)
>> otherwise her Tab key will not function.  Every over user does
>> not have this
>> problem with Outlook.
>>
>> There is no consistency to our tasks running that makes sense or
>> is a common
>> thread as to our problem.  You stop paying attention to the user
>> complaining
>> because you have no clue as to what is wrong and they learn to
>> live with the
>> problem.  Not a very good situation for the 3-4% of our users who
>> have this
>> phenomenon with BPCS and the Tab/Shift key.
>>
>> So - any help would be appreciated.  There has to be something someplace
>> that is causing this problem.  OGS had numerous hits (36) on "Tab
>> key", but
>> nothing pertaining to this situation.
>>
>> Dilbert's Words Of Wisdom:
>> "I love deadlines.  I especially like the whooshing sound they
>> make as they
>> go flying by."
>>
>> Dennis Munro
>> Badger Mining Corporation
>> dmunro@badgerminingcorp.com <mailto:dmunro@badgerminingcorp.com>
>>
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