Re: Small Accounts (was:Update from WABUG (Western Area BPCS User Group) Meet)

Bill,

In a message dated 98-08-14 11:05:30 EDT, you write:

> > The only gripe that I'd have with NexGen is that their products are priced
out
>  > of reach for most people on older (pre-4) versions of BPCS.  Then again,
from
>  > a business perspective, do you really _WANT_ to entertain new business
from
>  > people that were too cheap to upgrade?
>  
>  Sorry, wrong way to look at it.  Do you really _want_ to turn away a chance
for a 
>  new customer?  NexGen's pricing made it much easier for us to go to CD.

I don't know about that.  In the old days when I sold applications, the small
accounts that refused to upgrade were usually the hardest to deal with, last
to pay, questioned every nano-second of billable time, and expected you to
support _their_ release ad infinitum regardless of what hack they had come in
from outside and mess with the base code because they were too cheap to pay
market rates.  While this was not true of all of them, it was true of most,
and they drained our resources and profits like a six inch pipe.  Some
customers, you just don't want...

JMHO,

Dean Asmussen
Enterprise Systems Consulting, Inc.
Fuquay-Varina, NC  USA
E-Mail:  DAsmussen@aol.com

"Sleep, riches, and health, to be truly enjoyed, must be interrupted." -- Jean
Paul Richter
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