RE: SSA, BPCS, RISC and "HelpLine" and "last release supported...

John   can you  tell us  exactly  what the  from to  CiSC/ RISC boxes are?
And What else happened?

Break even performance or degradation on a move to RISC is  unusual when
the guidelines are followed.  From your note it  seems SSA is, in  your
views, the responsibly party.

At 02:38 PM 9/29/97 +0000, you wrote:
>We have version 4.04 on a V3R7 RISC box and we get "Support" from SSA.
>In fact, when we upgraded from CICS to RISC, we saw absolutly zero
>performance gain Interactively (about 10% Batch)  -- which everybody
>said can't happen. IBM and SSA both pointed to each other and said "Its
>their fault" which didn't surprise me in the least. SSA just last month
>committed to fixing the problem (We upgraded last December), so I guess
>we are still supported (as SSA defines it)
>
>I guess Attachmate and HP have ruined me in what to expect from Customer
>Support operations...
>
>-- John Allen
>-- O'Brien International
>
>> -----Original Message-----
>> From:        Glenn Ericson [SMTP:Glenn-Ericson@att.net]
>> Sent:        Sunday, September 28, 1997 10:02 AM
>> To:  BPCS-L@midrange.com
>> Subject:     Re: SSA, BPCS, RISC and "HelpLine" and "last release
>> supported...
>> 
>> 
>> Not  supporting  BPCS on RISC would be
>>   absurd and "tantamount" to  shooting ones self for pleasure!!!
>> 
>> At 06:04 PM 9/27/97 +0000, you wrote:
>> >DAsmussen@aol.com wrote:
>> >> 
>> >> Not aware, but not suprised either.  My current primary client
>> "jumped
>> >> through hoops" just to get 5.1 working on the RISC, and SSA still
>> states
>> that
>> >> they don't SUPPORT BPCS on RISC (OR security level 40, but look at
>> the MRP
>> >
>> >Is this right? SSA not supporting BPCS on RISC or is there something
>> I'm
>> missing.
>> >I know my company has had issues porting BPCS to RISC - most of our
>> deliveries
>> >are for CISC but we've managed to get RISC copies of the security
>> objects in
>> >BPCS that have their obervability removed. We have no major problems
>> with
>> >BPCS on RISC and most of our sites are going in that direction (3R7,
>> 4R1).
>> >Or is this issue only relating to earlier versions of BPCS, we're
>> using
>> 6.0.02 PLf
>> >mixed mode?
>> >
>> >Regards
>> >
>> >Chris.
>> >
>> >-- 
>> >Chris Roberts (mailto:chris@cryonix.demon.co.uk)
>> >United(ish) Kingdom.
>> >
>> >+---


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